Yopeso is seeking a customer success and operations specialist to build strong relationships with customers and drive platform adoption. The role involves providing expert support, onboarding, troubleshooting, and acting as a trusted partner. The ideal candidate will be a proactive and strategic individual with a strong background in operations and customer success.
Requirements
- 3–5+ years in Customer Success, Operations, or Account-facing roles
- Excellent English – both written and verbal
- Experience working with analytics dashboards and interpreting insights
- Self-starter with strong prioritization, planning, and follow-through skills
- Comfort working in a fast-moving startup environment
- Strong communication, empathy, and relationship-building ability
- Ability to handle multiple tasks and stakeholders with structure and accountability
- Flexibility to occasionally work U.S.-aligned hours
Benefits
- Competitive remuneration
- Remote work
- Private clinic health services
- Flexible benefits
- Referral bonus scheme
- Team events
- Training and development opportunities
- Professional Certifications
- Knowledge sharing context
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