Head of Account Management North America

We are looking for a Key Account Management Leader to own and scale one of the most strategic functions at Yuno — the relationships that keep our most important merchants growing. This is a leadership role with real weight: you’ll build the team, set the direction, and be accountable for the revenue outcomes that come from it.

Requirements

• Fluency in English and Spanish is required
• 5+ years of experience in Key Account Management, Client Success, or Relationship Management — ideally in payments or fintech
• Proven leadership experience managing and developing high-performing teams with international clients
• Strong understanding of payment technologies, financial services, and industry regulations
• Exceptional communication, negotiation, and presentation skills — you can adapt your message for a merchant CEO or an internal engineering team
• Demonstrated strategic thinking and structured problem-solving
• Comfortable navigating ambiguity and making decisions in a fast-paced, high-growth environment
• Bachelor’s degree in Business, Marketing, or a related field

Benefits

• Competitive Compensation
• Remote Work
• Home Office Bonus
• Work Equipment
• Stock Options
• Health Plan
• Flexible Days Off