GTM Strategy & Operations Manager, Pre-Sales

Role Overview

As a member of Zip’s GTM Strategy & Operations team, you’ll drive strategic planning, operational execution, and analytical rigor across our revenue engine. This team sits at the intersection of go-to-market execution, company strategy, and systems.

What You Will Do

You’ll own SE operations, act as a strategic thought partner, drive GTM cadence and accountability, lead cross-functional execution, and build with data.

Why It Might Be a Fit

We’re looking for a collaborative mindset, a proven operator, and a high bias for action. You’ll work closely with Solution Engineering, Sales, Marketing, and the broader executive team.

Requirements

• 8+ years of experience in sales strategy, revenue operations, presales/solutions engineering operations, consulting, investing, or a similar high-performance environment.
• Strong analytical and modeling skills – you’re fluent in Excel/Sheets and can write SQL or are willing to learn.
• Deep understanding of GTM motions and technical sales cycles, with battle-tested views on SE coverage ratios, POC/technical win rates, demo environment strategy, and capacity planning.
• Experience working closely with GTM systems like Salesforce, Gong, and PreSales platforms
• Excellent written and verbal communication – you can structure thinking clearly, write concise memos, and present to executives with confidence.
• Attention to detail – you go deep on problems, sweat the edge cases, and set the quality bar high.
• High bias for action – you move fast, think in tradeoffs, and find a way forward when others see blockers.
• Technically inclined — you’re not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems.
• A collaborative mindset — you’re opinionated but open to all perspectives, and you know how to drive alignment across stakeholders.
• A proven operator — you’ve managed large, ambiguous projects that required both strategic thinking and tactical execution.

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF or NY employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan