Manager – Sales & Revenue Operations

Job Title

Location: Mumbai

Experience: 5+ years in Sales, Revenue, or Marketing Operations

Role Summary

We are seeking a data-driven and systems-oriented Manager – Sales & Revenue Operations to drive operational efficiency and growth enablement across Sales, Marketing, Customer Success, Legal, and Onboarding functions. The ideal candidate will bring experience in aligning multi-regional GTM teams (India , MEA & SEA), with expertise in Salesforce , HubSpot, Netsuite, GTMBuddy & Asana.

This role will serve as the backbone of our revenue infrastructure, designing processes, maintaining tool integrations, enabling teams with insights, and ensuring compliance, productivity, and collaboration across the GTM engine.

Key Responsibilities

🔵 CRM & RevTech Stack Management

Own end-to-end Salesforce administration: user roles, workflows, custom reports, dashboards, pipeline hygiene, and integrations.

Manage Connected Tools

Sales stack: Salesforce , DealHub, GTMBuddy & LinkedIn Sales Navigator

Marketing stack: HubSpot, Crunchbase, Seamless, ZeroBounce

Billing & Legal: Netsuite, Leegality

Success & Onboarding: Asana & Google Sheets

Communication: Gmail, Slack, Zoom

Ensure clean data flow and automation across all tools in the ecosystem.

🔵 Sales & Marketing Operations

Improve lead-to-revenue workflows by aligning Salesforce ↔ HubSpot integration and optimizing MQL > SQL handoff.

Enhance lead scoring, segmentation, and enrichment using tools like Lusha, BuiltWith, and ZeroBounce.

Create campaign performance reports and feedback loops for the marketing team.

🔵 Revenue Reporting & Forecasting

Maintain accurate, real-time dashboards and reports for Sales, Marketing, and Executive Leadership.

Collaborate with Finance and Sales on forecasts, quotas, territory assignments, and incentive plans using Visdum.

Enable cross-functional reporting across systems (e.g. CPQ data from DealHub to Salesforce).

🔵 Enablement & Documentation

Drive onboarding, training, and continuous education for CRM and respective tools.

Maintain centralized documentation in a sales/ops portal: SOPs, dashboards, user guides, and best practices.

🔵 Project & Change Management

Lead implementation and rollout of new tools and processes.

Partner with GTM leaders and HR for onboarding, offboarding, tool provisioning, and quarterly cadences.

🔵 Governance, Access, and Compliance

Define and enforce access control, audit logs, and data integrity across platforms.

Ensure compliance with internal security protocols and tool usage policies.

Ideal Candidate Profile

✅ Experience & Background:

5+ years in Sales/Revenue/Marketing Ops roles; experience in SaaS or multi-region GTM orgs is a plus.

Hands-on experience with Salesforce & HubSpot and other tools in the current stack.

✅ Skills & Traits

Strong business acumen and cross-functional coordination skills.

Advanced proficiency in CRM customization, data modeling, and reporting.

Analytical mindset with a deep understanding of sales funnel dynamics and marketing attribution.

Exceptional stakeholder management and communication abilities.

✅ Good To Have

Certifications in Salesforce, HubSpot, or project management.

Experience working with GTMBuddy, CPQ tools (like DealHub), and contract automation tools (Leegality).

Prior exposure to sales incentive automation platforms like Visdum.