A leading fintech company in New York City seeks a Head of Customer Success. This pivotal role involves architecting and executing the post-sales engine to drive growth. You will build and lead a high-performing customer success organization, optimize onboarding processes, and translate customer insights into actionable product strategies. Candidates should have at least 10 years in client-facing roles, preferably in fintech, and a proven ability to impact organizational success. The annual base salary range is $225,000 – $275,000.
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