Sr Customer Success Manager

On Site Full TimeChiyoda, Japan310 Japan Wind River

Wind River is seeking a Senior Customer Success Manager to provide continuity and business value to customers over their full adoption journey. The candidate must have a demonstrated ability to build critical relationships within the account at the executive, line manager, and individual administrator level to serve as a trusted advisor and ensure customers unlock the full business value from their purchases.

Requirements

  • 10 years of customer-facing experience in a technical role at a software company with similar products and customers.
  • At least 3 years of direct experience as a Customer Success Manager, Technical Account Manager, or a similar role involving license renewals and/or expansion.
  • Strong technical background with in-depth knowledge of embedded, real-time operating systems such as VxWorks.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

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