Role Overview
The Customer Experience Associate will provide a frictionless experience to customers while assisting with refunds/exchanges, questions, and complaints.
What You Will Do
The role involves greeting customers, completing transactions accurately, and helping customers with returns/exchanges.
Why It Might Be a Fit
The ideal candidate will be a multitasking superstar who can start conversations, make connections, and efficiently serve each customer.
Requirements
- Greet every customer with eye contact and smile
- Acknowledge every waiting customer
- Complete transactions accurately and efficiently
- Help customers by following the proper procedure for returning/exchanging merchandise
Benefits
- Flexible scheduling
- Comprehensive medical, dental, life, and disability insurance
- Paid time off
- Shift differential/holiday pay
- Traditional pension and 401K plan
- Mass Transit program
- Access to base facilities
To apply for this job please visit sjobs.brassring.com.
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