Inside Sales Representative

Role Overview

The Inside Sales Representative will increase sales and revenue, find new sales, support the sales staff, complete customer support for sales, and for service. They will interact with Product Line Representatives to ensure timely and accurate information for sales, orders, and shipments.

What You Will Do

The Inside Sales Representative will receive, research, and answer customer complaints, coordinate with Sales, Product Lines, QC, Warehouse, and Accounting Department. They will manage order backlog and ship dates, receive and research customer inquiries regarding sales orders, invoices, shipping data, and paperwork.

Why It Might Be a Fit

To be successful in this role, you will need a Bachelor’s degree (B.A.) or equivalent from a four-year university or technical school, or four years of related experience and/or training. You will be responsible for formulating and articulating new business opportunities identified from customer information, resolving problems as they arise, and tracking measurements on inquiries and orders.

Requirements

• Bachelor’s degree (B.A.) or equivalent from a four-year university or technical school
• Four years of related experience and/or training
• Equivalent combination of education and experience

Benefits

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities