ABC Legal Services is seeking an Account Manager to maintain client accounts and ensure client satisfaction. The successful candidate will build and strengthen client relationships to achieve long-term partnerships.
Requirements
- 3-5 years’ experience in Customer Support and/or Account Management
- Demonstrated history of increasing client satisfaction, adoption, and retention
- Comprehensive understanding of the Account Management Journey
- Proven competency with agile processes
- Prior experience working with SaaS business platforms
- Strong communication and interpersonal skills
- Strong team player
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
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