Customer Experience Executive

On Site Full TimeTanzaniaAbsa Group

Role Overview

Drive and deliver exceptional operations business performance through efficient business management, powerful leadership, team development, and achievement of operational rigor excellence in branches with up to 25 staff members or branches with single customer categories.

What You Will Do

Provide branch Customer Service, resolve customer complaints, build relationships with existing customers, cross-sell products, undertake customer servicing initiatives, and complete follow-up paperwork.

Why It Might Be a Fit

The ideal candidate will have a passion for the branch performance, honesty and integrity, decisiveness, and a willingness to take responsibility for personal development.

Requirements

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
  • Graduate or relevant experience to compensate
  • Excellent experience in operations
  • People Management
  • Communication and Presentation
  • Business Management
  • Performance Management
  • Resource Management
  • Cultural and Change Management
  • Planning
  • PC Skills

Benefits

  • Dental insurance
  • Vision insurance
  • Medical aid
  • Group life insurance
  • Funeral cover
  • Annual bonus
  • Performance-related bonus
  • Leave and holiday pay
  • Retirement fund contributions
  • Medical aid contributions
  • Group life insurance contributions
  • Funeral cover contributions

To apply for this job please visit absa.wd3.myworkdayjobs.com.


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