Sales Operations Associate II

Role Overview

The Sales Operations Associate II will be responsible for day-to-day sales support and customer service activities for assigned accounts. They will serve as a liaison between Arrow’s internal resources, vendor resources, and customers. The associate will demonstrate a proactive approach and sense of urgency on behalf of customers, anticipating their requirements and communicating efforts in a timely and effective manner.

What You Will Do

The associate will process routine customer orders accurately and timely, resolve discrepancies with customers, and enter sales orders into the Arrow ERP system. They will also respond to customer requests for information and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code discrepancies.

Why It Might Be a Fit

The ideal candidate will have 2-3 years of experience in similar roles, providing support to Sales teams or in a Sales role. They will have intermediate knowledge of Microsoft Excel, excellent verbal and written communication skills, and a proactive mindset with strong initiative and self-motivation.

Requirements

• 2-3 years of experience in similar roles, providing support to Sales teams or in a Sales role
• Intermediate knowledge of Microsoft Excel
• Excellent verbal and written communication skills
• Proactive mindset with strong initiative and self-motivation

Benefits

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 Floating days, sick days, and holidays
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Tuition reimbursement
• Growth Opportunities