Sales Operations Officer

Role Overview

The Sales Operations Officer is responsible for day-to-day sales support and customer service activities for assigned accounts. They perform sales support functions to provide high-level service and customer satisfaction while maintaining corporate operational processes and procedures.

What You Will Do

The Sales Operations Officer will process routine customer orders, resolve discrepancies, enter sales orders into the Arrow ERP system, and respond to customer requests for information. They will also maintain control of the open backlog of orders, service requests, and RMA’s from entry through billing.

Why It Might Be a Fit

The ideal candidate will have a 2-year degree and 2-4 years of experience or a high school graduate with equivalent related experience. They should have developed knowledge and skills through formal training or considerable work experience.

Requirements

• 2-year degree
• 2-4 years of experience
• High school graduate with equivalent related experience
• Specific certifications