Sales Operations Analyst

Hybrid Full TimeIllinois, United StatesAce Hardware

Role Overview

The Sales Operations Analyst provides operational, analytical, and administrative support for sales systems, reporting, data management, and sales processes. The primary objective of this role is to enable sales leadership and field teams to operate efficiently and make informed business decisions that support organizational goals and sales performance.

What You Will Do

Administer and support sales technology platforms, prepare recurring sales reports, support data quality and governance efforts, compile performance metrics, and execute lead management and pipeline support activities.

Why It Might Be a Fit

The ideal candidate will have a strong analytical and problem-solving skills, attention to detail, and ability to interpret data and communicate findings clearly to business stakeholders. The role requires a continuous learning mindset with interest in sales technology, analytics, and process improvement.

Requirements

  • Bachelor’s degree in Business, Analytics, Information Systems, Sales Operations, or a related field
  • 2–4 years of experience in sales operations, sales analytics, CRM administration, business analysis, or a related support function
  • Experience supporting a field sales organization and working with CRM or sales technology platforms preferred
  • Proficiency in Salesforce.com administration and reporting
  • Advanced Microsoft Excel skills, including data analysis and reporting
  • Familiarity with Microsoft 365 applications, workflow automation, and system integrations

Benefits

  • Incentive opportunities
  • Generous 401(k) retirement savings plan
  • Comprehensive health coverage
  • Life insurance benefits
  • 21 days of vacation
  • Up to 6 paid holidays
  • Company car, phone, and fuel card for field-based positions
  • Annual Cares Week
  • 20 hours off work per year to volunteer
  • Tuition assistance program
  • Employee discounts on Ace merchandise and services
  • Birth/Adoption bonding paid time off
  • Adoption cost reimbursement
  • Employee Assistance Program
  • Identity theft protection

To apply for this job please visit acehardware.wd1.myworkdayjobs.com.


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