As a Senior Customer Success Manager at Affinity, you’ll own the full post-sale lifecycle for a portfolio of strategic enterprise accounts, building deep relationships, driving business value, and securing renewals and expansion revenue.
Requirements
- 5+ years in Customer Success Management, or a similar post-sale role in an enterprise SaaS environment
- Proven track record of hitting renewal, expansion, and retention targets across a complex enterprise book of business
- Experience managing multi-stakeholder relationships, including executive-level engagement
- Strong communicator and presenter, highly organized with sharp prioritization instincts
Benefits
- Health Benefits
- Retirement Planning
- Learning & Development
- Wellness Support
- Team Connection
To apply for this job please visit job-boards.greenhouse.io.
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