Growth Operations Manager

We are seeking a Strategic Growth Operations Manager to own the bridge between strategy and client delivery for our AI-native growth marketing consultancy. The ideal candidate has spent 5–7 years inside an agency or consultancy and has shipped client-facing work they’re proud of. The role is not project management but rather operational leadership that ensures every client deliverable, communication, and interaction reflects SSP’s premium consulting standard.

Requirements

• Experience – 5–7 years in an agency, consultancy, or startup environment with proven client-facing deliverable experience.
• Editorial Judgment – You can evaluate whether a deliverable meets a premium consulting standard before it leaves the building.
• Communication Skills – Exceptional writing, editing, and synthesis skills.
• Marketing Fluency – Working knowledge of growth marketing strategy, channel economics, and campaign execution.
• Technical Proficiency – Expert in Google Workspace. Proficient in Notion for operational management. Comfortable working with AI tools (Claude, Gemini, NotebookLM) as accelerators for research, analysis, and content production.
• Management Experience – You have supervised at least one direct report.
• Education – Bachelor’s degree preferred in Business, Marketing, Communications, or a related field.