Marketing Operations Manager

Role Overview

Marketing Operations Manager will be a partnership with marketers, not a service desk. They will partner closely with engineers, data, designers, and cross-functional stakeholders within a PM-Tech duo crew model.

What You Will Do

The Marketing Operations Manager will own a core set of capabilities, including marketing automation & CRM, data model & governance, segmentation & lifecycle design, nurturing infrastructure, AI-first operations, performance monitoring, and documentation & enablement.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment, with hands-on experience managing marketing automation platforms at scale.

Requirements

• 5+ years of experience in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment
• Hands-on experience managing marketing automation platforms at scale (Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent)
• Strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice
• Ability to frame and implement processes for lead scoring, nurturing, segmentation, and personalization
• Product knack: ability to define what’s not working, identify what to build next, and see problems as opportunities to bring more value
• Data fluency and analytical rigor: ability to read platform and campaign data, surface anomalies, and draw business insights
• Strong stakeholder management skills: ability to partner daily with engineering, product, sales, and marketing teams
• Ability to manage multiple projects simultaneously in a fast-moving environment
• Excellent written and spoken English communication skills
• Impact-driven with a strong bias towards improving processes

Benefits

• Fair rewards
• Generous equity packages
• Flexible office with hybrid setup
• All the tools you need
• Flexible vacation policy and flexible working hours
• Delightful healthcare insurance
• Transport
• Learning & Training opportunities
• Personal growth through coaching
• Parental leave