Salesforce Administrator

Hybrid Full TimeBaltimore, Maryland, United StatesAlertus Technologies

Role Overview

The Salesforce Administrator will be responsible for ensuring the company is maximizing efficiency and capitalizing on the full features and benefits of the Salesforce system. This is a data-driven role where the administrator will leverage their Salesforce expertise to deliver an effective user experience and align with current business processes.

What You Will Do

The administrator will act as a Salesforce administrator, develop relationships with key executives, create standard operating procedures, evaluate and implement new processes, and own the Salesforce training for all internal users.

Why It Might Be a Fit

The ideal candidate is a highly organized individual who thrives in a high-impact role where they will work cross-departmentally to provide strategic insight into the full customer life cycle through Salesforce best practices.

Requirements

  • Excellent written, verbal, and interpersonal communication skills
  • Experience utilizing Salesforce as a sales and marketing analysis tool
  • In-depth understanding of the platform, with the ability to build custom apps and objects
  • Extensive experience with reporting and dashboards
  • Thorough knowledge of Workflows, Process Builder, and Flows
  • Strong understanding of Communities, Knowledge, and Data Categories
  • Experience with Sales Cloud and Service Cloud
  • Experience with re-engineering and updating an existing SFDC configuration
  • Data Loader experience

Benefits

  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work HomeBuying Incentive
  • Employee Referral Bonuses
  • Flex Scheduling

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To apply for this job please visit jobs.lever.co.

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