Head of Sales Operations

About the Role

Amazon Web Services (AWS) enables customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure.

We are looking for a Head of Strategy & Operations for AWS ANZ to help drive long-term growth of the business. The ideal candidate will be a hands-on and motivated self-starter who is passionate about using data and has a track record of leadership to help us measure and run every area of the business and influence decision-making.

In this role, the ANZ Head of Strategy & Operations will develop and execute the ANZ strategy, continuously evolve forecasting models, analyze historic results, and make business recommendations and decisions based on those analyses – all in an environment of rapid growth and increasing complexity.

Considered to be the COO to the MD of ANZ and a member of the AWS ANZ leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives.

The successful candidate must be able to roll up their sleeves and work directly with models and data. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities.

Key Responsibilities

• Being a key partner of the Managing Director of AWS ANZ, supporting or representing them when needed
• Working with senior leadership to define ANZ’s strategy and run the management cadence for the business
• Collaborating on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions
• Leading ANZ-wide initiatives and be an active member of the ANZ leadership team
• Leading the initial proposal of annual goals, budgeting, and ongoing forecasting processes
• Leading the development and provision of routine and ad-hoc analytics reports to senior management regarding Business Development initiatives, customer segment performance, and performance against goals

Basic Qualifications

• 10+ years of senior leadership work in sales operations, sales strategy, finance, business development, or other related fields
• 7+ years of leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale, multi-geographical, high-tech sales organization
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience hiring and leading a high-performance team

Preferred Qualifications

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience in business-process design
• Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
• Experience working within a high-growth, technology company
• Master’s degree or equivalent