Customer Service Manager, Airport Customer Experience

Join American Airlines as a Customer Service Manager and lead a team to deliver an elevated customer experience. Develop front-line team members, drive operational excellence, and create a safe, efficient operation.

Requirements

• High School diploma or GED equivalency
• 2 years experience leading others
• Previous airport customer service experience
• Knowledge of company policies and procedures and functional automation applications

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises