The Sr Manager, Airport Customer Operations role at American Airlines involves leading a team and coordinating all phases of Customer Operations at the Airport, planning and executing local and corporate initiatives, and collaborating with other department leaders. The role requires a bachelor’s degree and prior experience in a leadership role, with skills in budget management, labor relations, and problem-solving.
Requirements
- Bachelors degree or equivalent work experience/training
- Thorough understanding of the budget process, headcount and staffing
- Prior experience in the application of budgetary knowledge to drive business results
- Operational background in a leadership role
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet Insurance
- Discounts on hotels, cars, cruises and more
To apply for this job please visit jobs.aa.com.

Follow us on social media