Revenue Operations Expert

Discover our galaxy

Join the Future of Work! Malt is Europe’s leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we’re transforming how work gets done through our tech-powered, human-centered platform.

What makes us different

• A diverse team of 600 Malters across 6 European countries
• A culture that champions equality (50% of our Comex are women) and inclusive growth
• Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
• A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here!

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Key Responsibilities

• Account Deployment & Activation Efficiency: Monitor the performance of accounts under deployment against contractual commitments. Partner closely with Account Management (AM) leaders to scale customer outreach through product levers and standardized onboarding routines. Provide updates & insights in regular instances (weekly, monthly, quarterly business reviews).
• Account & Contact Mapping & Database Governance: Partnering with the Salesforce Product Manager, own and scale contact and organization hierarchy mapping across accounts. Clean corporate hierarchy structures to eliminate CRM technical debt. Working with Legal Team, act as the structural gatekeeper for contract accuracy for newly signed Master Services Agreements (MSAs).
• Process, AI & Tool Optimization: Co-design, deploy, and refine commercial processes and tools within the specific context of account deployment, ensuring seamless integration and high adoption rates.
• Training & Enablement: Deliver tactical training programs, onboarding materials, and regular refreshers on deployment tools, internal processes, and contact mapping practices to frontline teams.

About You

• Experience: 5 to 7 years of professional experience in Sales Operations, Revenue Operations, Consulting, or Financial Planning & Analysis (FP&A).
• Analytical Skills: Strong analytical skills and sharp business acumen, with a strong background or plus in data analysis.
• CRM Mastery & Architecture Mindset: Advanced, hands-on proficiency with Salesforce (SFDC), specifically around complex account hierarchies, contact roles, and contract management objects.
• Process Scale & Change Management: Proven ability to turn complex operational workflows into standard, repeatable sales routines that scale effectively across teams.
• Execution Style: Highly organized, solution-oriented, hands-on builder who loves setting up tools and processes and tracking their adoption by business teams.
• Communication & Orchestration: Excellent communication, interpersonal, and presentation skills. Strong ability to manage cross-functional relationships between frontline sales and central teams.
• Language: Fluent in English (all our job ads and operations are managed in English to maintain our high minimum standard).

How to join the mission

• First call with Claudia Ferrand, our Talent Acquisition Manager, to better understand your background, aspirations and answer any questions you may have. (30-45 minutes)
• Interview with Matthieu Chaignot Sales Operations Director, to dive into the role and ensure it’s a match! (45-60 minutes)
• Business case for you to complete and present to Edith Savoye and Matthieu Chaignot in order to assess your skills for the role and presentation skills.
• Final interview with one of our C-level to discuss Malt’s long-term vision

Malt is the perfect space to thrive personally and professionally

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
• Equity: Every Malter is entitled to stock options
• Lunch vouchers (legal benefit): €9/day on your Swile card
• Transportation (legal benefit): 50% reimbursement (any type of transport)
• Healthcare insurance (legal benefit)
• RTT: From 8 to 12 days off per year
• Sports: Company participation to a Gymlib (Wellpass) membership
• Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
• Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
• Remote work: Hybrid policy balancing on-site and home office
• Team building events organized every year

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Your profile may be subject to background screening. For more information see our candidate privacy policy.

We believe people hire people. While we use AI to help our team manage the high volume of applications we receive, it never replaces our personal touch. Think of AI as our administrative assistant—it helps us stay organized, but all final decisions are made by our Talent Acquisition team members who look for the unique value you bring.