Sr. Technical Customer Success Manager (12mth Fixed Term Contract)

Remote ContractorGermany (Remote)Amplitude

Amplitude is seeking a Sr. Technical Customer Success Manager to cover a 12-month fixed-term contract in Germany. The successful candidate will be responsible for supporting customers in deploying and adopting Amplitude’s AI analytics platform, providing expertise to derive valuable insights, and driving long-term value realization. This is a fast-paced environment where the candidate will wear many hats and enjoy growing their book of business in partnership with sales.

Requirements

  • Strong organization, problem-solving, and communication skills
  • Passion for working with customers
  • Growth mindset to learning new technical and job skills
  • Strategic consultation skills
  • Business and use case acumen
  • Ecosystem, AI, and data fluency
  • Hands-on product expertise
  • Action-oriented program management
  • Deployment management
  • Relationship building
  • Champion health awareness
  • AI innovation and proficiency
  • Portfolio prioritization

Benefits

  • Paid time off
  • 401k matching
  • Retirement plan
  • Tuition reimbursement
  • Relocation assistance

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