Product Operations Technical Specialist, Maritime

On Site Full TimeQuincy, Massachusetts, United StatesAnduril Industries

Role Overview

The Product Operations Technical Specialist for Maritime will play an important role in ensuring the reliability and readiness of Anduril’s Maritime products. This involves supporting end users by following and improving field failure discovery, mitigation, and resolution processes, identifying failure modes, and deploying fixes and managing the incident lifecycle across the Maritime fleet.

What You Will Do

As a Product Operations Technical Specialist, you will own incident triage and resolution, keep customers operational, analyze fleet telemetry, drive fleet reliability, bridge the gap between technical and non-technical teams, and help build the playbook for repeatable triage procedures, diagnostic tooling, and runbooks.

Why It Might Be a Fit

The ideal candidate will have a strong problem-solving mindset, hands-on expertise in debugging and resolving complex electromechanical issues, and experience in technical support escalation, field service engineering, site reliability, or customer-facing technical operations roles.

Requirements

  • Bachelor’s degree in a technical or related field
  • Hands-on experience troubleshooting software-intensive or networked systems in a production, field, or customer-facing environment
  • Working proficiency with the Linux command line and comfort analyzing data beyond spreadsheets (SQL, Python, bash, or similar)
  • Problem-solving mindset and ability to work through ambiguous, unstructured technical problems from first principles
  • Self-driven with a record of high achievement in multiple domains, who learns new systems by getting hands-on with them
  • Ability to communicate and coordinate technical and non-technical efforts across business, engineering, and sustainment functions
  • Eligible to obtain and maintain a U.S. Secret security clearance

Benefits

  • Competitive equity grants
  • Top-tier benefits package
  • Relocation assistance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) match
  • Paid holidays
  • Flexible work schedule

To apply for this job please visit boards.greenhouse.io.

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