Customer Experience Associate

Role Overview

We are a leading ride-hailing platform operating across the Philippines, looking for a Customer Experience Associate to provide outstanding service to our high-value customers.

What You Will Do

Respond to customer inquiries, deliver outstanding service, and participate in ongoing training and development programs.

Why It Might Be a Fit

We offer flexibility, work-life balance, free perks, and opportunities for career advancement and promotion.

Requirements

• At least 6 months to 1 year of customer service, support, or any client-facing roles experience
• Strong communication skills (oral and written) in Tagalog and English
• Ability to converse in Bisaya is a plus
• Amenable to working on a shifting schedule and working onsite

Benefits

• Free pre-employment medical
• Work-life balance
• Free perks (meals, gym access)
• Career advancement and promotion opportunities
• Competitive salary with opportunities for pay increases
• Start-up energy
• Global vibes
• Tech-driven culture