Role Overview
Join Anthropic’s Customer Success team as our early Singapore-based Customer Success Manager to develop genuine partnerships with customers, gain a deep understanding of their business objectives, and help them harness the full potential of all our Claude capabilities.
What You Will Do
As a Customer Success Manager, you’ll build trusting relationships with customer decision makers, become an expert in Anthropic’s products, and drive usage planning to proactively address underutilization and maximize value for the customer.
Why It Might Be a Fit
You may be a good fit if you have 8+ years of experience in customer-facing roles, Mandarin language fluency, experience driving success across both consumption-based and seat-based business models, and technical fluency with ability to understand and articulate AI/ML concepts.
Requirements
- 8+ years of experience in customer-facing roles
- Mandarin language fluency
- Experience driving success across both consumption-based and seat-based business models
- Technical fluency with ability to understand and articulate AI/ML concepts
Benefits
- Competitive compensation
- Benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space
To apply for this job please visit job-boards.greenhouse.io.
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