Digital Account Manager

Role Overview

The Digital Account Manager supports the development and implementation of digital strategies across assigned client accounts. The role manages day-to-day client relationships, coordinates integrated digital projects, supports strategic planning, and oversees the development of digital, social media, content, and creative deliverables. The Account Manager works closely with internal specialists and client stakeholders to ensure high-quality execution, effective collaboration, and alignment with client objectives.

What You Will Do

Support the development of digital and social media strategies aligned with client objectives. Manage the delivery of digital projects and campaigns across multiple workstreams, coordinating timelines, resources, approvals, and project documentation. Serve as a primary day-to-day contact for assigned client accounts, building strong working relationships and managing client expectations. Manage the creative development process from briefing through delivery, developing clear creative briefs and coordinating with creative, content, design, video, web, and production teams.

Why It Might Be a Fit

This role requires 4-6 years of experience in digital marketing, social media, communications, or account management, with a strong understanding of digital communications and content marketing. You should have strong client relationship and stakeholder management capabilities, excellent project management skills, and the ability to manage multiple projects in a fast-paced environment. Experience managing client accounts in an agency or consulting environment is required, and Arabic capability is an advantage.

Requirements

• 4-6 years of experience in digital marketing, social media, communications, or account management
• Bachelor’s degree in marketing, Communications, Digital Media, Business, or a related field
• Strong understanding of digital communications, social media, and content marketing
• Good strategic planning and problem-solving skills
• Strong client relationship and stakeholder management capabilities
• Ability to manage creative and content development processes
• Excellent project management, organization, communication, and presentation skills
• Ability to manage multiple projects in a fast-paced environment with strong attention to detail
• Experience managing client accounts in an agency or consulting environment
• Experience coordinating integrated digital campaigns and content initiatives
• Experience working with creative, content, and production teams
• Strong understanding of digital platforms, content planning, and campaign implementation
• Strong written and verbal communication skills in English; Arabic capability is an advantage where relevant to the role