Revenue Operations Senior Manager

What You’ll Do

Create and own the deal review process, including reviewing non-standard deal terms and coordinating internal approvals in a timely manner

Own the booking and invoicing process, including invoicing customers in a timely manner, recording/tracking revenue, and partnering with the accounting team on collections

Manage our CRM (Pipedrive), including, but not limited to, user administration, continuous improvements to the sales process, automation, reporting, and insights. Run regular pipeline review meetings to review stalled opportunities and find ways to accelerate the sales pipeline

Develop sales enablement content and conduct training as needed to support the sales team

Prepare bi-weekly forecasts of bookings and revenue, and review in partnership with the leadership team

Sync regularly with the EMEA Sales & Business Development VP (some availability in European working hours required)

You Have

A B.S. or higher degree in business administration, sales, or other related fields

6+ years of relevant experience in sales operations, revenue operations, finance operations, or similar

Demonstrated understanding of best practices related to the sales and customer journey

Experience administering and owning sales tools such as Pipedrive or other CRM, HubSpot, etc., including experience building workflows, automations, and integrations between tools

Demonstrated understanding of the quote-to-cash process and revenue recognition guidelines

Excellent oral and written communication and presentation skills

Being self-motivated, comfortable in operating without direct supervision

Great To Have

Experience in sales or customer-facing roles is a plus

Experience working in a global environment with differences in regional business customs and practices

Experience with on-premise software; automotive or mobility software experience is a plus