Process Specialist, GBS Finance Operations (AR)

Perform accurate and timely cash application, billing processing, and collection support activities, ensuring customer payments and accounting entries are processed efficiently and in compliance with company policies and service level requirements.

Requirements

• Applying customer payments (checks, wire transfers, credit/debit memos) accurately and promptly
• Preparing daily bank reconciliation for assigned accounts
• Investigating and resolving unapplied or unidentified payments
• Voiding or adjusting applications for returned checks or corrective entries
• Processing customer invoices and customized billing statements
• Assisting in resolving billing disputes
• Performing basic audits of supporting documents
• Coordinating with collectors, customers, and internal stakeholders
• Supporting reconciliation of customer accounts