Customer Operations Coordinator

Role Overview

The Customer Operations Coordinator will coordinate customer onboarding activities, maintain critical product and customer master data, support order management processes, and ensure successful execution of wholesale launches across international markets.

What You Will Do

Manage operational onboarding and setting up of new customers, ensure wholesale orders are delivered on time, manage outbound, return, inbound and backorder processes, support end-to-end order execution, and coordinate issue resolution.

Why It Might Be a Fit

The ideal candidate will have 2-5 years of experience in Customer Operations, Sales Operations, Supply Chain, Order Management or Commercial Operations, and experience working with wholesale or B2B customers is preferred.

Requirements

• HBO / University Bachelor’s degree or equivalent working and thinking level
• 2-5 years of experience in Customer Operations, Sales Operations, Supply Chain, Order Management or Commercial Operations
• Experience working with wholesale or B2B customers is preferred
• Experience with ERP and CRM systems such as NetSuite, Salesforce, SAP, Oracle or similar platforms is an advantage

Benefits

• 32 hours per week, flexible and hybrid working and the opportunity to work from anywhere in the world 8 weeks of the year
• An informal, positive, and dynamic working atmosphere
• Fresh, organic fruit available in the office every day
• 25 vacation days per year, plus a day off for your birthday
• A bicycle leasing program
• The Bugaboo Group employee discount program
• MacBook provided
• Access to OpenUp (wellness hub) – monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough

Tagged as: Salesforce