Senior Director of Sales Operations

Role Overview

The Senior Director of Sales Operations is a key management partner driving the operational and strategic initiatives that deliver the annual revenue plan. This role owns organization-wide performance tracking, pipeline governance, and data-driven process improvement in line with strategic priorities, and manages the sales tech stack accordingly. Working closely with the Vice President of Commercial Operations, sales leadership, finance, and other division executives, the Senior Director delivers recurring reporting and analysis that improves revenue visibility, predictability, and forecast accuracy across the business.

What You Will Do

Manage the sales operations function across multiple marketing-facing brands and business units. Oversee sales planning, reporting, and budgeting, including annual and ongoing forecasting, quota assignment, headcount planning, account assignment, and territory design. Define and implement sales methodologies, continually improve cross-functional processes, and deliver data-driven recommendations to maximize sales efficiency and support execution.

Why It Might Be a Fit

This role requires 10+ years of progressive business experience, including demonstrated success in a people-leadership role. The ideal candidate will have prior experience managing or scaling a sales operations or revenue operations team, and will be able to drive cross-functional projects end-to-end, and negotiate competing priorities across organizations and levels.

Requirements

• 10+ years of progressive business experience
• Bachelor’s degree in Business, Finance, Analytics, or related field
• Prior experience managing or scaling a sales operations or revenue operations team
• Demonstrated success influencing and partnering with senior leadership
• Extensive understanding of best practices across the sales cycle
• Expertise in sales pipeline management, sales operations goals, and industry best practices
• Familiarity with Salesforce, Microsoft Dynamics CRM, or a related CRM platform, database/table maintenance, and business intelligence tools
• Outstanding interpersonal and influence skills; excellent written and verbal communicator
• Comfortable operating in a fast-paced environment with ambiguity, quickly adapting to changing priorities and demands
• Willing and able to ask hard questions and challenge the status quo constructively
• Experience driving cross-functional projects end-to-end, and negotiating competing priorities across organizations and levels
• Proficiency in Microsoft Office/365, most importantly Excel and PowerPoint
• Experience with SharePoint and modern BI/reporting platforms (Tableau, Power BI, or similar) considered a plus

Benefits

• Health, dental, and vision insurance
• Company paid life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other wellness programs such as Headspace and Airvet
• Charitable matching program