Role Overview
This position is responsible for strategically developing and executing revenue growth, business development, and customer retention strategies for Avista’s largest and most complex commercial and industrial accounts. A core focus is on building and sustaining trust-based relationships with senior-level executives, serving as a consultative partner and advocate for customer success.
What You Will Do
Strategically negotiate and manage customer contracts to attract and retain customers, ensuring long-term demand for Avista services while supporting customer economic vitality and Avista profitability. Lead cross-functional coordination across Avista departments to ensure seamless service delivery, project execution, and installation of services for customers.
Why It Might Be a Fit
Success in this role depends on refined consultative negotiation skills, cross-functional coordination, and the ability to co-create long-term value utilizing a balanced approach to customer and company priorities. They are accountable for aligning customer solutions with Avista’s financial and strategic goals, ensuring that outcomes support both customer vitality and long-term utility profitability.
Requirements
- Bachelor’s degree from a regionally or nationally accredited college or university in marketing, business, or related field
- Excellent verbal, written communication and interpersonal skills
- High emphasis will be placed on customer relationship building and demonstrated competencies in consultative negotiation and problem solving
- Minimum of 3 years of account executive, professional sales, or customer relations experience is required, plus specialized training or experience in commercial and industrial operations preferred
- Knowledge and experience in both the finance and regulatory arenas preferred
- Ability to manage complex tasks and lead strategic initiatives
- Ability to prioritize and manage workload with high degree of autonomy
Benefits
- Affordable healthcare options including medical, dental, and vision coverage
- Retirement benefits with an enhanced 401(k) match
- Incentive programs rewarding performance and contributions
- Competitive paid time off including holidays, personal days, and vacation
- Life and disability insurance for added peace of mind
- Wellness resources supporting mental and physical health
- Education and development support including tuition assistance
- Community giving programs encouraging employee engagement and impact
- Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)
To apply for this job please visit recruiting2.ultipro.com.

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