VP, Merchant Services Enablement Manager

Role Overview

The VP, Merchant Services Enablement Manager is responsible for driving adoption, awareness, and growth of the Bank’s Merchant Services program across the Commercial or Retail Bank. The role serves as a key liaison among bankers, vendor sales executives, business consultants, Treasury Management, and the broader Merchant Services organization.

What You Will Do

Develop banker awareness and understanding of Merchant Services capabilities, translate merchant services capabilities into banker-relevant value propositions, develop and deliver ongoing merchant services training, and help bankers identify merchant services opportunities within existing portfolios.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in merchant acquiring, payments, treasury management, commercial banking, financial services sales, sales enablement, or a related field, and a strong understanding of merchant acquiring and payment acceptance.

Requirements

• Bachelor’s degree in business, finance, marketing, economics, or a related field
• 5+ years of experience in merchant acquiring, payments, treasury management, commercial banking, financial services sales, sales enablement, or a related field
• Demonstrated understanding of merchant acquiring and payment acceptance
• Demonstrated ability to develop trusted relationships with bankers, sales professionals, business partners, and senior stakeholders
• Strong presentation, facilitation, training, and communication skills
• Strong judgment and the ability to understand how merchant services fit into client needs
• Ability to translate technical payment capabilities into clear commercial value propositions for bankers and clients
• Experience managing complex sales opportunities involving multiple internal and external stakeholders
• Strong organizational skills with the ability to manage pipeline activity, priorities, escalations, and multiple banking markets
• Ability and willingness to travel regularly throughout Banc of California markets
• Experience working in a bank-sponsored merchant services or acquiring program
• Experience with vendor merchant solutions, including Clover and Commerce Hub
• Knowledge of commercial banking, Treasury Management, deposits, receivables, and relationship management practices
• Experience supporting Retail/SMB, Middle Market, Commercial, or specialty banking sales organizations
• Familiarity with integrated payments, APIs, ISVs, embedded payments, PayFac/PFaaS models, ecommerce, gift cards, and loyalty
• Experience developing vertical-market payment strategies, particularly property management/HOA or other specialized commercial segments
• Experience managing strategic vendor or payment processor relationships
• High school diploma or equivalent required

Benefits

• 401k plan with company match and immediate vesting
• Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
• Paid vacation days, holidays, and volunteer time off
• Tuition reimbursement
• Annual mentorship program
• Leadership development resources
• Access to LinkedIn Learning