Head of Wholesale Lending and Sales Enablement Service Delivery

Role Overview

The Head of Wholesale Lending and Sales Enablement Service Delivery leads end-to-end operational delivery for Wholesale and Small Business Lending Operations, spanning origination support, documentation, funding, booking, administration, and life-of-loan servicing.

What You Will Do

The role drives modernization and automation across the value stream, maintains risk governance and operational risk management, and partners with senior leaders to modernize operations and drive strategic initiatives.

Why It Might Be a Fit

The ideal candidate will have deep expertise in banking operations, lending servicing, risk, automation, and analytics, with a proven track record of leadership, innovation, and strategic planning skills.

Requirements

• 15+ years of large-scale management experience in operations related function
• Bachelor’s degree in business, Accounting, or related field, or equivalent education and training
• Proven leadership, innovation, and strategic planning skills across a broad scope of operational areas
• Strong stakeholder management and influencing skills
• Exceptional analytical and problem-solving abilities
• Ability to engage and manage senior stakeholders with a focus on action and innovation
• Ability to drive adoption of tools/digital capabilities to maximize the full value of strategic partnerships, both on and offshore
• Strong leadership and talent management skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• Paid holidays
• 10 days of vacation (prorated)
• 10 sick days (prorated)
• Defined benefit pension plan
• Restricted stock units
• Deferred compensation plan