Role Overview
The Product Operations Manager, Launch Readiness & Tooling owns the launch process day-to-day, working directly with product managers and GTM teams to ensure readiness from early access through general availability. This role designs and implements systems and workflows in Linear, DevRev, and AI tooling to enable the roadmap to move faster with fewer hands on it.
What You Will Do
The Product Operations Manager, Launch Readiness & Tooling will run tier 1 launches end-to-end, own readiness from early access through general availability, keep the full release stream on process, and program-manage large go-to-market motions.
Why It Might Be a Fit
The ideal candidate has 4+ years of experience in product operations, technical program management, or launch management at a SaaS company, with a strong ability to collaborate and influence without authority.
Requirements
- 4+ years in product operations, technical program management or launch management at a SaaS company
- Bachelor’s degree or equivalent practical experience
- Administered Linear, Jira or a comparable system of record
- Worked with AI tools every day and kept pace with what they can do
- Run cross-functional reviews with senior people in the room and held them to their agenda and date
- Strong collaborator with good communication skills and ability to influence without authority
Benefits
- Competitive equity
- Remote-first environment
- Unlimited PTO
- Twelve (12) paid holidays throughout the year
- Comprehensive health benefits
- #PandaParent support
- Financial assistance for fertility, adoption, and surrogacy expenses
- Up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- Dog friendly office
- Lunches provided in office
- Flexible work environment along with a work-from-home stipend to support remote work arrangements
- Values-based culture
To apply for this job please visit jobs.gem.com.

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