Role Overview
Support critical order-to-cash processes, process contracts, billing activities, and operational requests while ensuring accuracy, compliance, and efficiency. Work across Sales, Customer Success, Finance, Legal, and other business teams.
What You Will Do
Process contracts, invoices, billing transactions, and subscription-related activities while maintaining compliance with established controls and service level expectations. Manage customer subscription and renewal information within business systems.
Why It Might Be a Fit
2+ years of professional experience in revenue operations, order management, billing, finance operations, customer support operations, or a related business function. Knowledge of contract administration and order-to-cash processes.
Requirements
- 2+ years of professional experience in revenue operations, order management, billing, finance operations, customer support operations, or a related business function.
- Knowledge of contract administration and order-to-cash processes, including invoicing, billing activities, subscription management, and revenue operations workflows.
- Understanding of operational controls and data accuracy requirements, with the ability to review transactions, identify discrepancies, and resolve routine issues using established procedures.
- Experience working with customer relationship management, billing, or financial systems, preferably Salesforce, Salesforce CPQ, Workday Financials, or similar enterprise platforms.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred, or an equivalent combination of education and relevant professional experience; proficiency with Microsoft Excel, Outlook, Word, and PowerPoint required.
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or pension plan
- Paid time off (vacation, sick leave)
- Paid holidays
- Life insurance
- Disability insurance
To apply for this job please visit blackbaud.wd1.myworkdayjobs.com.

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