Technical Account Manager, OTC Pricing – Singapore

Role Overview

We have an exciting opportunity for an individual to join the Client Service team as a Technical Account Manager, based in the Singapore office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely and effective manner.

What You Will Do

Build strong and collaborative relationships with the OTC pricing content providers by having a deep understanding of the technology they use, their data goals and challenges to offer outstanding services. Work closely with a global team of motivated account managers, technical specialists, relationship managers and product managers to better understand our clients’ data needs and key market trends and develop your account strategy.

Why It Might Be a Fit

We’ll trust you to build strong and collaborative relationships with the OTC pricing content providers by having a deep understanding of the technology they use, their data goals and challenges to offer outstanding services. You will work closely with Relationship Managers and other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it!

Requirements

• 3-5 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
• Experience in client services roles (ideally managing and supporting tier 1 sell-side accounts and central banks)
• Data experience, for example management, governance or quality assurance of data
• A bachelor’s degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
• Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
• Confidence to lead strategic technical and business relationships
• Drive and passion to develop your own ideas and strategies for your accounts
• Good interpersonal skills and a desire to work directly with customers
• A proactive demeanor with the confidence to challenge the status quo and a real desire to improve practices and processes
• Keen interest and understanding of financial markets
• Experience in finding technical solutions to help automate or improve our content partners’ data workflows and find efficiencies, for example improving data creation and distribution capabilities
• Keen interest and understanding of financial markets, including demonstrated experience of at least one of the asset classes e.g. Equities or Derivatives or Fixed Income etc.
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skill in English

Benefits

• Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent.