Customer Experience Associate

Role Overview

We are seeking a friendly, organized, and professional Customer Experience Associate to manage our front desk and deliver excellent service to visitors and callers.

What You Will Do

Greet and assist visitors and callers professionally, answer and route phone calls efficiently, manage calendars and shared spaces, handle incoming and outgoing mail and packages, and maintain an organized and welcoming reception area.

Why It Might Be a Fit

This role is essential in creating a positive first impression, supporting smooth office operations, and ensuring clear communication throughout the organization.

Requirements

• High school diploma or equivalent required
• Prior experience in a receptionist, front desk, or customer service role preferred
• Training in phone systems, office software, and customer service practices desired