Employee Benefits Account Manager

Brown & Brown is seeking an Employee Benefits Account Manager to join their growing team in Phoenix, AZ. The Account Manager will be responsible for open enrollment coordination, day to day servicing, and building strong relationships with clients and brokers.

Requirements

• Serve as primary service contact for clients and coordinate with necessary parties
• Build and maintain strong broker and client relationships
• Manage daily operations and tasks for assigned accounts
• Meet all required licensing and enrollment timeline requirements
• Coordinate with vendors and carriers to support enrollment processes and resolve issues
• Address client billing, claims, eligibility, and compliance matters (COBRA, HIPAA, FMLA, ERISA, etc.)
• Support benefit plan renewals, changes, new plans, and new lines of coverage
• Assist with client meetings, enrollment sessions, communication events, and benefit/wellness fairs
• Maintain accurate client data and documentation within agency management systems
• Produce communication materials and respond to all emails within 24 hours
• Uphold agency guidelines, promote teamwork, and stay current on industry trends and products
• Perform additional duties as assigned

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more.