Inside Counter Sales Sales – Inside Sales

The Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service.

Requirements

• Represents the company during the sales process
• Collects customer product needs and design specifications
• Acts as liaison between purchasing, inside technical/design staff, production staff and customer
• Provides accurate and complete material take offs of single/multiple family home projects
• Provides technical assistance to drafting and engineering as required
• Analyzes and sizes various lumber products using appropriate software
• Codes and inputs customer orders, pricing information and additional data into the computer system
• Maintains stock levels on the sales floor and in the stockroom
• Operates and balances cash register daily
• Research credits, returns, and late payments as needed
• Works with outside sales representatives to ensure customer satisfaction
• Understands and observes all safety procedures and practices