Inside Sales Representative II

Role Overview

Utilizes sales techniques, company products/services, and industry knowledge to provide sales and customer service support to retail and contractor customers. Troubleshoots order processing issues to ensure customer satisfaction.

What You Will Do

Provides customer support, responds to inquiries, assists with product selection, pricing, and availability. Generates sales quotations, recommends products, and enters orders into the computer system.

Why It Might Be a Fit

Strong verbal and written communication skills, detail orientation, and customer service skills are required. Proficiency in Office Suite and knowledge of basic sales techniques are also necessary.

Requirements

• High school diploma or GED
• 1 year of sales experience or equivalent combination of education and experience
• Knowledge of company products, competitor’s products, and company standards
• Knowledge of company product pricing, discount, and estimating formulas and guidelines
• Strong verbal and written communication skills
• Strong detail orientation skills
• Strong customer service skills
• Knowledge of basic sales techniques, concepts, and the ability to influence and persuade
• Proficiency in Office Suite
• Knowledge of and ability to use motorized and non-motorized material handling equipment

Benefits

• Competitive, affordable benefits
• Additional incentive subject to changes in plan design and documents
• Eligibility and the amount of the incentive varies based on the terms and conditions of the locations’ active incentive plan for the respective year