Inside Sales

Role Overview

Provides Sales Support for Outside Salespersons, generating job quotes, sourcing and pricing material. Pursue existing and potential customers, servicing and growing existing accounts as well as developing new sales.

What You Will Do

Generate sales through excellent customer service, add-on and up-selling. Perform all job responsibilities in a safe, timely and efficient manner.

Why It Might Be a Fit

The company encourages a fun, upbeat atmosphere that customers want to be a part of, and offers a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities.

Requirements

• Provide Outside Sales support, producing professional job quotes as needed or requested, sourcing and pricing material.
• Follow-up/expedite customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
• Actively & routinely pursue business through new and existing customers and/or opportunities.
• Make phone sales calls to existing and potential customers on a regular basis.
• Introduce and educate customers as to product lines, availability, pricing, delivery, etc.
• Provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders.
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Conduct sales efforts in an ethical and professional manner.
• Maintain positive attitude towards customers and co-workers by being friendly and courteous.
• Data entry and retrieval on computer system, including entering of customer orders, branch transfers, quotation information, inventory information, pricing.
• Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
• Continuously update product knowledge through any available resources.
• Stay informed and educated as to product inventory and applicability.
• Maintain an appropriate understanding of product applications and assist customers in their selections.
• Participate in ongoing education and training as directed or desired.
• Perform all duties in a safe manner, following all safety rules.
• Inform manager of any potentially hazardous conditions.
• Assist in year-end physical inventories as requested.
• Perform other responsibilities as directed or needed to ensure total customer satisfaction.

Benefits

• 401K Plan with Company match
• Health Insurance
• Dental, Vision
• Short Term Disability, Long Term Disability, Life Insurance, Critical Illness and Accident Coverage
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Education and development opportunities