Product Operations Manager

CADDi is seeking a Product Operations Manager to oversee all operations related to implementing products to customers and take responsibility for company-wide results. The successful candidate will have experience in IT system implementation, implementation consulting, business operations, or a similar role within a SaaS environment.

Requirements

• 3+ years in IT system implementation, implementation consulting, business operations, or similar role within a SaaS environment
• Proficient in Excel / Google Sheets / Google Apps Script / SQL / Python
• Strong analytical skills using large data sets
• Communication: A compelling communicator able to simplify complex operational challenges for C-level audiences.
• Experience leading functional strategies from planning to execution: Designing optimal operations for a business, not just improving efficiency, but also determining the balance between costs, revenue, and customer value
• Adaptability: A “startup mindset”—comfortable with ambiguity and capable of thriving in a fast-paced, rapidly changing environment.

Benefits

• On-Target Earnings (OTE): $120,000 – $160,000+ (Base Salary + Performance Bonus).
• Equity: Competitive Manager-level stock option package.
• Health & Wellness: 100% company-paid comprehensive health insurance (medical, dental, vision).
• Retirement: 401(k) retirement plan with company match.
• Time Off: Substantial Paid Time Off (PTO) and company holidays.
• Commuter Benefits: Pre-tax commuter and parking benefits.