Product Operations Manager

On Site Full TimeChicago, Illinois, United StatesCADDi

CADDi is seeking a Product Operations Manager to oversee all operations related to implementing products to customers and take responsibility for company-wide results. The successful candidate will have experience in IT system implementation, implementation consulting, business operations, or a similar role within a SaaS environment.

Requirements

  • 3+ years in IT system implementation, implementation consulting, business operations, or similar role within a SaaS environment
  • Proficient in Excel / Google Sheets / Google Apps Script / SQL / Python
  • Strong analytical skills using large data sets
  • Communication: A compelling communicator able to simplify complex operational challenges for C-level audiences.
  • Experience leading functional strategies from planning to execution: Designing optimal operations for a business, not just improving efficiency, but also determining the balance between costs, revenue, and customer value
  • Adaptability: A “startup mindset”—comfortable with ambiguity and capable of thriving in a fast-paced, rapidly changing environment.

Benefits

  • On-Target Earnings (OTE): $120,000 – $160,000+ (Base Salary + Performance Bonus).
  • Equity: Competitive Manager-level stock option package.
  • Health & Wellness: 100% company-paid comprehensive health insurance (medical, dental, vision).
  • Retirement: 401(k) retirement plan with company match.
  • Time Off: Substantial Paid Time Off (PTO) and company holidays.
  • Commuter Benefits: Pre-tax commuter and parking benefits.

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