Customer Operations Supervisor

Customer Operations Supervisor role at Caesars Sportsbook in Las Vegas, NV, processing customer applications, handling accounts, and securing sensitive data.

Requirements

• Generate win/loss statements for customers
• Generate deposit/withdrawal statements for customers
• Updating customer mobile account addresses/phone numbers/emails
• Update documentation on file such as driver’s licenses
• Processing KYC documentation
• Selfie Sign-Ups
• Onfido Submissions
• Ontario Reviews
• Nevada Paper Applications
• Perform account adjustments
• Respond to Support emails in a timely manner
• Responsible for organization of documents to be scanned.

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off