Manager, Marketing Operations

Role Overview

Lead and develop a team of marketing operations professionals in India, covering platform administration, campaign execution, list management, and data operations. Set clear ownership, expectations, and quality standards; build capability so execution work scales without escalation.

What You Will Do

Manage, coach, and grow a team of marketing operations professionals; design and maintain reusable assets in Salesforce Marketing Cloud; establish naming conventions, QA checklists, approval workflows, and documentation that make campaign production repeatable and low-risk.

Why It Might Be a Fit

Shape a global marketing operations function rather than maintain one; lead multi-system, multi-stakeholder projects from requirements through launch and adoption; identify and implement automation and AI opportunities that improve speed, accuracy, and capacity.

Requirements

• 8+ years in marketing operations, with demonstrated progression into leadership or team lead responsibility
• Deep, hands-on expertise in Salesforce Marketing Cloud
• Proven track record building scalable operating models
• Strong 6sense experience across intent, segmentation, and enrichment
• Working knowledge of Salesforce CRM as it relates to campaigns, lead lifecycle, routing, and attribution
• Experience using project management tools to intake, triage, and prioritize marketing work
• Practical experience applying AI tools to marketing operations
• Excellent written and verbal communication; comfortable working with senior stakeholders across geographies

Benefits

• 20 days a quarter in office
• Hybrid work model