Senior Success Account Manager

Remote Full TimeCalifornia, United States (Remote)Calix

Calix enables Broadband Service Providers to transform their business by utilizing real-time data and insights from Calix Cloud and platforms. We are looking for an experienced Senior Success Account Manager to work directly with our Broadband Service Providers to drive the adoption of Calix Cloud and Managed services.

Requirements

  • Serve as the trusted point of contact for customers
  • Work with customers to develop a plan that addresses business objectives
  • Provide consultative guidance to ensure business processes are modified
  • Establish a trusted advisor relationship with customers
  • Monitor customer utilization trends and give recommendations
  • Establish relationships with key customer stakeholders
  • Assist in developing processes to deliver Success@Scale for customers
  • Partner with sales teams to create a strategic account plan
  • Work cross functionally with consulting services and sales

Benefits

  • Bonus

To apply for this job please visit calix.wd1.myworkdayjobs.com.

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