Role Overview
Join the Sales and Success team at Canva to deliver value for Canva Enterprise customers post-sale by driving adoption, engagement, and growth. The team collaborates closely with cross-functional partners to ensure ongoing customer satisfaction and is responsible for retention, renewals, and revenue growth.
What You Will Do
Lead the post-sale relationship of Canva’s strategic accounts within the customer journey, including onboarding, training, adoption, and advocacy. Proactively identify and work on upsell and cross-sell opportunities in partnership with Sales by deeply understanding customer’s evolving business needs.
Why It Might Be a Fit
You have a proven track record of 6+ years of Enterprise-level post-sale experience in B2B SaaS with a demonstrated history of exceeding renewal and expansion quotas. You’re commercially minded, a data-driven storyteller, and a relationship builder.
Requirements
- 6+ years of Enterprise-level post-sale experience in B2B SaaS
- proven track record of exceeding renewal and expansion quotas
- data-driven storytelling skills
- commercially minded
- relationship building skills
Benefits
- Equity packages
- Health benefits plans
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy
- Annual Vibe & Thrive allowance
- Flexible leave options
To apply for this job please visit jobs.smartrecruiters.com.
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