Sales Operations Representative

Role Overview

The Sales Operations Representative will provide operational assistance to account managers and field sales coworkers, handle order escalation, and interact with external customers to provide order status updates and quotes.

What You Will Do

Provide operational assistance, process orders, manage bids, and ensure proper purchasing contracts and terms are selected. Interact with customers to provide order status updates and quotes.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, be detail-oriented, and have experience in sales or technology. They will be able to multitask, work independently, and manage their time effectively.

Requirements

• High school degree or equivalent
• Minimum of 2 years in administrative support or customer service role
• Extensive knowledge of Microsoft Outlook, Word, Excel, Power Point
• Strong oral and written communication skills
• Excellent organizational skills to handle multiple tasks
• Ability to work under pressure and manage multiple assignments and priorities
• Strong interpersonal skills; team player with ability to deal effectively with individuals at all levels
• Flexibility in daily work schedule required to accommodate requirements of the position
• Ability to work independently and manage one’s time
• Excellent problem-solving skills and follow through
• Ability and willingness to travel up to 10% or as needed to other CDW locations, meetings, and customer locations

Benefits

• Dental insurance
• Vision insurance
• Annual bonus target of $20,000
• Pay range: $40,000-$56,000 depending on experience and skill set