Customer Relations and Sales Manager

Role Overview

The Customer Relations and Sales Manager will be responsible for improving the sales performance of the Sakarya branch of Alliance Healthcare. The role involves planning and implementing activities to improve the branch’s position, managing the branch’s sales targets, and maintaining relationships with pharmacies. The successful candidate will have experience in sales and customer management, as well as strong leadership skills.

What You Will Do

The Customer Relations and Sales Manager will be responsible for planning and implementing activities to improve the branch’s position, managing the branch’s sales targets, and maintaining relationships with pharmacies. The role involves managing the sales performance of the branch, analyzing sales data, and identifying areas for improvement.

Why It Might Be a Fit

The successful candidate will have experience in sales and customer management, as well as strong leadership skills. The candidate should be able to build and maintain cooperative working relationships with customers and internal stakeholders, and provide people leadership through coaching, feedback, and performance management.

Requirements

• Bachelor’s degree in business administration, marketing, communications, sales, commerce, or a related field, or equivalent experience
• 5+ years of experience in inside sales, sales support, account management, business development, or a related field
• 2+ years of experience in a management capacity
• Certification in Certified Inside Sales Professional (CISP), Certified Strategic Account Manager (CSAM), Certified Professional Sales Leader (CPSL), 340B program fundamentals, or equivalent
• Ability to build and maintain cooperative working relationships with customers and internal stakeholders
• Ability to provide people leadership through coaching, feedback, and performance management
• Ability to apply consultative selling skills in phone/video/digital engagements
• Ability to communicate effectively orally and in writing, including facilitation and presentations
• Ability to analyze sales, pipeline, and customer data to identify issues and recommend actions
• Ability to apply mathematical skills to pricing, quoting, and profitability scenarios
• Ability to organize work, prioritize competing demands, and maintain attention to detail
• Ability to use CRM and enterprise systems to maintain accurate data, reporting, and documentation

Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice
• Full time