Inside Sales Representative 1

Role Overview

The Inside Sales Representative 1 is a fully independent, customer-facing support and technical inside role responsible for managing day-to-day customer interactions related to quotes, orders, pricing, availability, and basic technical assistance. This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

What You Will Do

Serve as a primary point of contact for customers via phone and email, prepare and manage quotes and orders within ERP systems, proactively manage open orders, and communicate clearly and early when issues arise.

Why It Might Be a Fit

CSI is a growing company built on teamwork, continuous learning, and exceptional customer service. The role offers competitive compensation, growth-focused culture, diverse projects, and strong benefits and career development support.

Requirements

• High school diploma required
• 1-3 years experience in an inside sales support, customer support, order management or similar customer-facing role
• Experience in the hygienic/sanitary process equipment industry, preferred
• Working knowledge of quoting, order processing, and ERP-based workflows

Benefits

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities